Supporting our learners throughout their journey

Pastoral Support

In addition to our counselling and music services, we also provide exceptional pastoral care.

The level and care we are able to provide for our learners goes beyond the services we deliver at our centres.

Learners are supported from point of referral, with escorted visits to our centres, through to the transition back to school or if they go on to college. We also offer learners support at meetings they may need to attend or interviews as they progress. We are able to work closely with parents and carers to ensure they are included in the referral process and at all learner reviews. 

Support with learner attendance can be given to families when necessary and we can also support parents at agency meetings. It is incredibly important to us to ensure that learners and parents feel fully supported. If you feel you need multi agency support for your family we can help with the EHH referral procedure. We can also help with applications and filling in forms where necessary. 

Our dedicated Pastoral and Referrals Manager Jane Gardner, can offer guidance and support throughout a learners journey with us and is the first point of contact for referrals. Contact Jane at the office on 01256 760 800 or email Jane at



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